This policy covers firlandsportlandminisplits.com, operated by Firlands Portland Mini Splits. It explains what happens to the details you send and what the site does in your browser. With questions, email office@firlandsportlandminisplits.com.
What a form collects
When you send an estimate request, or the form that opens the printable planning worksheet, the form sends:
- your first and last name, phone number and email address
- your ZIP code and, if you give it, your city or neighborhood
- the service and situation you choose and the message you write
- the page you sent the form from and the kind of form it was, which on the tool pages includes your calculator answers
- a general traffic source category, such as "Google Organic", "Referral" or "Direct", worked out from the link that brought you to the site. Search terms are not collected.
The form also has a hidden field that people never see. It is used only to spot automated spam.
Where it goes
The form sends your details to a Cloudflare Pages Function on this site, which passes them to the customer relationship management system Firlands Portland Mini Splits uses to keep track of requests. Your browser does not send them anywhere else.
We use the details to answer your request, arrange a home visit and estimate, and carry out work you ask for. If you go ahead, we share your request with the contractor who will carry out the job, as our terms describe.
Firlands Portland Mini Splits does not sell your details, and does not share them with anyone for their own marketing.
Spam protection
When you start filling in a form, the site loads Cloudflare Turnstile, which checks that the request comes from a person and not an automated script. Turnstile processes information about your browser and connection for that check, under Cloudflare's Turnstile privacy addendum.
Analytics
The site uses Cloudflare Web Analytics to count page views and measure how quickly pages load. It works without cookies and does not follow you to other sites. See Cloudflare's privacy policy.
What the site stores in your browser
The site keeps the traffic source category in your browser's session storage for the length of your visit, so a form you send later in the same visit carries it. Session storage is cleared when you close the tab. The site sets no cookies of its own.
The size calculator and the cost calculator run in your browser. Your answers stay on your device unless you send them with a form, and they appear in the page address so you can share a link to your result.
Calls and email
If you call or email, Firlands Portland Mini Splits receives your phone number or email address, what you say and any photos you send, and uses them in the same way as a form request.
Your requests
To ask what details are held about you, to correct them or to have them deleted, email office@firlandsportlandminisplits.com, and say which email address or phone number you used.
Other sites
Links to public bodies and utilities such as the City of Portland, Energy Trust of Oregon, Clark Public Utilities or the U.S. Census Bureau lead to sites with their own privacy policies.
Changes to this policy
When this policy changes, the effective date at the top changes with it.